How to Setup Active Sync on iPhone?

Apple has just released new software for the iPhone (version 2.0) which includes Active Sync. Here are the steps on how to set up your iPhone to receive your UNT Exchange mail. Complete these steps below only after you have updated your iPhone using iTunes 7.7. If you haven't downloaded the newest version of iTunes, released July 11th, 2008, then you must install that and update your iPhone before continuing.

WARNING: If you are on the UNT campus, you may have to disable the WiFi connection on your phone before attempting this setup, OR connect to Eaglenet before attempting setup.

Step 1)

On your iPhone, tap SETTINGS, then tap MAIL, CONTACTS, CALENDARS.

Step 2)

Tap ADD ACCOUNT, which will bring you to this screen.

Step 3)

Tap the Microsoft Exchange listing.

Step 4)

Fill in your email account, followed by your UNT\EUID0001 username login and password, and click NEXT.

Note: The address you fill in must be your primary SMTP address, which is most likely your firstname.lastname@unt.edu address.

UPDATE!!! - There appears to be a little confusion regarding this setting, so I would like to emphasize that the email address MUST be your Exchange address. Firstname.Lastname@unt.edu will work for 99% of people. If you do not enter this accurately, the setup will not succeed. To be abolutely sure, open Outlook or Entourage and look your name up in the address book. 

Step 5)

Exchange will attempt to resolve your information and will automatically fill in this screen. If it doesn't, check to make sure you have entered the correct information in the previous window.

If you forgot your password, and it needs to be reset, go to http://ams.unt.edu to reset it, wait 15-30 minutes for suncronization, then try again. If you know your password is correct, then most likey the email address that was entered above is incorrect.

Step 6)

Select which parts of your email account you would like to synchronize with your iPhone. If you synchronize you calendar items, they will appear in the iPhone Calendar application.

Step 7)

Tap the SYNC button to synchronize your phone.

Be patient, this may take some time to complete.